Privacy Policy for SmartCashless App

Last Updated: August 5, 2025

SmartCashless («we,» «us,» or «our») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SmartCashless mobile application («App») distributed through an Enterprise Mobility Management (EMM) system. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect the following types of information when you use the SmartCashless App:

  • Device Information: Information about the device you use to access the App, such as device ID, operating system version, and IP address, to ensure compatibility and security.
  • Usage Data: Information about how you use the App, such as transaction history, app interactions, and timestamps, to improve functionality and user experience.
  • Location Data: If enabled by your organization, we may collect approximate location data to support location-based payment features (e.g., merchant verification). Precise location data is not collected.

We collect only the information necessary to provide the App’s payment services and comply with your organization’s policies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain the App: To process payments, verify transactions, and ensure the App functions as intended.
  • To Enhance Security: To detect and prevent fraud, unauthorized access, or other malicious activities.
  • To Improve the App: To analyze usage patterns and optimize the App’s performance and user experience.
  • To Comply with Legal Obligations: To meet requirements set by your organization or applicable laws and regulations.
  • To Communicate: To send transactional notifications (e.g., payment confirmations) or respond to support requests, if applicable.

3. How We Share Your Information

As a privately distributed app through an EMM system, we prioritize data security and limit sharing to the following circumstances:

  • With Your Organization: Your data may be shared with the organization managing the EMM system to ensure compliance with their policies and to facilitate payment processing.
  • With Service Providers: We may engage trusted third-party service providers (e.g., payment processors) to perform functions like transaction processing or data hosting. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • For Legal Reasons: We may disclose your information if required by law, regulation, or legal process (e.g., court order) or to protect the rights, property, or safety of SmartCashless, your organization, or others.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures, including encryption and secure authentication, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your organization’s EMM system may also enforce additional security measures, such as device management policies, to further safeguard your data.

5. Data Retention

We retain your information only for as long as necessary to provide the App’s services, comply with legal obligations, or meet your organization’s requirements. When your data is no longer needed, we securely delete or anonymize it in accordance with applicable policies.

6. Your Choices and Rights

Depending on your jurisdiction and your organization’s policies, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal or organizational requirements.
  • Restriction: Request restriction of data processing in certain circumstances.

To exercise these rights, please contact your organization’s EMM administrator or the contact point provided below. Note that your ability to exercise these rights may be limited by your organization’s policies or applicable laws.

7. Third-Party Links and Services

The App may integrate with third-party payment processors or services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Children’s Privacy

The SmartCashless App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or your organization’s policies. We will notify you of significant changes through the App or via your organization’s EMM system. The “Last Updated” date at the top of this policy indicates when it was last revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact your organization’s EMM administrator or reach out to us at:

SmartCashless Solutions Support
Email: info@smartcashlesssolutions.com